No manager

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Sylvain Pierre created a Offy Handbook Q&A in June 2015 to answer FAQ about Offy Handbook.

No Manager (Q&A)

Is there no manager at Officience?
I just wondering how your company can constantly keep the motivation and responsibility of their employees at work without managers?

- Cuc: I feel that keeping my motivation up day after day is a responsibility that belongs to me. I am the one to control this, and being successful mostly depends on me. Basically, as the motto goes at Officience, it’s my business.

For example, after a few weeks in the company, I can choose the mission that I find the most suitable for my development, whereas in a former company I had to accept the job that my manager chose for me, even though I felt I did not enjoy it much.

For example, I am currently following a first training about a specific project, and what motivates me is to finish it as soon as possible to be able to move to the next training and get overall knowledge about what our team delivers for our customer.


This policy is really new at least in Vietnam, and I wonder how it is working in reality?
What are its pros and cons?

- Bach Trinh : When we started following the no manager model, I was still junior at Officience, and my first mission was just ending. I was proposed to join a new mission that I did not feel comfortable with. I expressed my concern about it, and still accepted to join a 2-month training for that mission.

After the 2-month, it confirmed my impression, I did not want to work on this. So I raised this issue once again, and after one month I joined another mission, which I now enjoy!


Do you think the no manager model would cause some disadvantages to freshmen with no experience?
What makes you think this model would be the good way for newcomers to develop their dignity?
Has Officience applied no manager model for the company? How is result?

- Uy : I joined Officience one year before the transition to the new model. At this time, I used to have a leader and everything was depending on him. He was planning and defining every day what I had to do.

No manager model encouraged me to define my own plan, and to decide what I had to do every day. The relationship with my leader changed from “control” to “advice”.

I also really appreciate the way to gain new skills: I was not used to communicating with our customer, and not only my teammates guided me on this, but also other Offies who had more experience to share about that matter.

I also notice around me a few people who do not feel comfortable with the No Manager approach, and I take it as my responsibility to inspire and guide them through this new kind of organization.


In companies with managers, managers are responsible for final decisions. So when your company has a big problem, how can you deal with it? How can you come to a final decision?

References

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