Translations:Offy Handbook/9/en

Knowing when you don’t know
Letting anyone in the organization make any kind of decision has its side effect: It can lead to “bad” decisions for the organization.
There are two ways to ensure this does not happen:
- The first one, that you will discover a bit later, is the advice process. You cannot make any decision without having followed this advice process.
- The second one is related: you need to know when you don’t know. You have to understand which are the situations where you are a bit short, and should look for advice.