Officience - Core values: Difference between revisions

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We continuously try to better understand our customer’s business as well as their “non-expressed” needs. We care about our customer’s concern, we establish good communication to make them feel comfortable. We deliver consistently on our promises and seize any possible opportunity to convert our customer from satisfied one to “raving fan” one.

Thanks to operational excellence, we aim at maintaining and maximizing our clients’ satisfaction which is periodically assessed through our internal procedures.

Thanks to operational excellence, we aim at maintaining and maximizing our clients’ satisfaction which is periodically assessed through our internal procedures. [[Offy_-_Caring|More...]]

'''2. Open & Sincere'''

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There is no perfect person, or perfect method to do things, every idea or comment are worth talking about

Feelings count. Any feeling of unfairness should be addressed, and every body should feel concerned.

Beyond sincerity and honesty that create trust, at Officience, open & sincere also means that curiosity is fostered, in a perspective of constant optimization of our methods.

Beyond sincerity and honesty that create trust, at Officience, open & sincere also means that curiosity is fostered, in a perspective of constant optimization of our methods. [[Offy_-_Open_And_Sincere|More...]]

'''3. Merit'''

We reward performance, and the best way for us to ensure that people receive the compensation (bonus, promotion, recognition) for what they deserve is to clearly & formally document expectations & achievements through our Opera system.

To make the system work, we try our best to figure out & set high but realistic objectives, and to invest our efforts on tracking progress on those objectives.

To make the system work, we try our best to figure out & set high but realistic objectives, and to invest our efforts on tracking progress on those objectives. [[Offy_-_Merit|More...]]

'''4. Innovation'''

The world is changing. Processes that we do today may need to be changed tomorrow. We accept that and constantly challenge the status quo, in order to initiate change. We encourage creativity, innovation and risk-taking. The culture of change developed within Officience rewards creative behaviors. This policy of continuous improvement allows us to provide our clients with a constant optimization of our services.

The world is changing. Processes that we do today may need to be changed tomorrow. We accept that and constantly challenge the status quo, in order to initiate change. We encourage creativity, innovation and risk-taking. The culture of change developed within Officience rewards creative behaviors. This policy of continuous improvement allows us to provide our clients with a constant optimization of our services. [[Offy_-_Innovation|More...]]

'''5. Commitment'''

At Officience even if we cannot predict the future, at least we try hard ! No project begins without a clear definition of KPIs and thus expected final results. This vision enables us to commit confidently into the achievement and of success of our mission.

At Officience even if we cannot predict the future, at least we try hard ! No project begins without a clear definition of KPIs and thus expected final results. This vision enables us to commit confidently into the achievement and of success of our mission. [[Offy_-_Commitment|More...]]

'''COSMIC, the story behind'''

@@ Line 8: / Line 8: @@
 We continuously try to better understand our customer’s business as well as their “non-expressed” needs. We care about our customer’s concern, we establish good communication to make them feel comfortable. We deliver consistently on our promises and seize any possible opportunity to convert our customer from satisfied one to “raving fan” one.
-Thanks to operational excellence, we aim at maintaining and maximizing our clients’ satisfaction which is periodically assessed through our internal procedures.
+Thanks to operational excellence, we aim at maintaining and maximizing our clients’ satisfaction which is periodically assessed through our internal procedures. [[Offy_-_Caring|More...]]
 '''2. Open & Sincere'''
@@ Line 15: / Line 15: @@
 There is no perfect person, or perfect method to do things, every idea or comment are worth talking about
 Feelings count. Any feeling of unfairness should be addressed, and every body should feel concerned.
-Beyond sincerity and honesty that create trust, at Officience, open & sincere also means that curiosity is fostered, in a perspective of constant optimization of our methods.
+Beyond sincerity and honesty that create trust, at Officience, open & sincere also means that curiosity is fostered, in a perspective of constant optimization of our methods.	[[Offy_-_Open_And_Sincere|More...]]
 '''3. Merit'''
 We reward performance, and the best way for us to ensure that people receive the compensation (bonus, promotion, recognition) for what they deserve is to clearly & formally document expectations & achievements through our Opera system.
-To make the system work, we try our best to figure out & set high but realistic objectives, and to invest our efforts on tracking progress on those objectives.
+To make the system work, we try our best to figure out & set high but realistic objectives, and to invest our efforts on tracking progress on those objectives. [[Offy_-_Merit|More...]]
 '''4. Innovation'''
-The world is changing. Processes that we do today may need to be changed tomorrow. We accept that and constantly challenge the status quo, in order to initiate change. We encourage creativity, innovation and risk-taking. The culture of change developed within Officience rewards creative behaviors. This policy of continuous improvement allows us to provide our clients with a constant optimization of our services.
+The world is changing. Processes that we do today may need to be changed tomorrow. We accept that and constantly challenge the status quo, in order to initiate change. We encourage creativity, innovation and risk-taking. The culture of change developed within Officience rewards creative behaviors. This policy of continuous improvement allows us to provide our clients with a constant optimization of our services. [[Offy_-_Innovation|More...]]
 '''5. Commitment'''
-At Officience even if we cannot predict the future, at least we try hard ! No project begins without a clear definition of KPIs and thus expected final results. This vision enables us to commit confidently into the achievement and of success of our mission.
+At Officience even if we cannot predict the future, at least we try hard ! No project begins without a clear definition of KPIs and thus expected final results. This vision enables us to commit confidently into the achievement and of success of our mission. [[Offy_-_Commitment|More...]]
 '''COSMIC, the story behind'''

Officience - Core values: Difference between revisions

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